Heider Cleaners Inc.

-Exceptional Quality Since 1959-

Now in Kettering and Springboro!

Open Monday through Friday from 7am - 7pm

Open Sat from 8am - 4pm 

                       Heider Cleaner's Kettering  -  937-298-6631   -  See amap here! 

                                                Heider Cleaner's Springboro  -  937-748-9655  -  See amap here!

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FAQ

Below you will find a collection of frequently asked questions.
We share this information in order to educate our customers.

We know that the best chance you have of getting out a stain
is by letting us work on it for you!

We also understand that there may be times when an ink pen drops into the washer with the white load - - and you just want to know where to go from there...

We do not guarantee any home remedies - Good Luck!

Have a question? Contact Us

    Table of Contents

  1. How do I get out Ink?
  2. How do I get out body fluids?
  3. How do I get out food?
  4. How do I get out oil?
  5. How do I get out wax or crayon?

Ink stains

Ink stains can be very difficult to remove. If the wrong treatment is used the ink can actually be "set" permanently with no chance of removal.

The proper Dry Cleaning procedure for the removal of ink includes the use of:

bulleta combination of a volatile dry solvent and oily type paint removers.
bulletSteam and/or water
bulletAmmonia or protein formula
bullet28% acetic acid
bulletRust remover
bulletBleach (if safe for fabric and color)

Home treatments can include "ink removal laundry sticks" like "Wink" or hand cleaners used by mechanics to remove grease, with varying results. In extreme cases a "dye remover" or "dye stripper" can be used but will most likely pull color from the garment along with the ink (or perhaps leave the ink stain and pull out the fabric color!)

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Body fluids

Body fluids must be treated prior to dry cleaning.

Many times we re-treat and re-run several times in order to get a satisfactory result...

Home treatments include hand soaking or machine washing with the various "laundry sticks" or "sprays" or the like...with varying results.

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Food stains

Food stain treatments vary a great deal, based on their Ph levels...

A protein stain must be treated much differently than an acidic stain or the stain may be permanently set...Many times we re-treat and re-run several times in order to get a satisfactory result...

Home treatments include hand soaking or machine washing with the various "laundry sticks" or "sprays" or the like...with varying results.

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Oil stains

Oil is readily removed during the dry cleaning process...

Oil left on a garment for too long may oxidize and create a permanent stain (usually yellowish). 

Home treatments are not recommended in any case...

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Wax/Crayon

Wax and wax crayons can be removed easily during the dry cleaning process, the concern with the removal is the color stain left behind.  Many times the dye from the candle wax or crayon will stain the garment and require additional treatment, much like an ink, or dye stain...

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